Privacy Policy

Niagara (“we,” “us,” or “our”) is committed to protecting the privacy of our players (“you” or “your”) in compliance with applicable data protection laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant gambling regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our online casino services regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario, as well as our land-based operations under the Ontario Lottery and Gaming Corporation (OLG).

Information We Collect

When you register for an account or use our services, we collect various types of information, including but not limited to:

• Registration data: This includes your name, date of birth, address, and contact information.
• Payment details: We gather information necessary to process your transactions, including payment method details and transaction history.
• Technical logs: We may collect IP addresses, browser types, and device information, as well as logs relating to your interactions with our platform, including cookies and similar tracking technologies.

Purpose of Data Usage

We utilize the information collected for several purposes, including:

• Account management: To create, maintain, and manage your account and provide you with customer support.
• Marketing communication: To send you promotional materials and updates regarding our services, provided you have opted in to receive such communications.
• Anti-fraud checks: To detect and prevent fraudulent activities and ensure the integrity of our gaming environment.
• Anti-Money Laundering (AML) compliance: To adhere to legal obligations regarding the prevention of money laundering and terrorist financing.
• Know Your Customer (KYC) procedures: To verify your identity and eligibility to participate in our gaming activities.

Data Sharing

We may disclose your personal information to third parties in the following circumstances:

• Payment providers: To facilitate payment processing and transaction management.
• Verification partners: To assist with identity verification and compliance with KYC and AML regulations.
• Regulatory authorities: As required by law or regulatory obligations, we may share your information with appropriate authorities for investigative purposes.

User Rights

You have certain rights regarding your personal information, including:

• Right to access: You may request access to the personal information we hold about you, subject to legal exceptions.
• Right to deletion: You may request the deletion of your personal information, and we will comply unless we have a legal obligation to retain it.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

To exercise these rights, please contact our support team.

Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us improve functionality and performance. Our use of cookies includes:

• Essential cookies: These are necessary for the operation of our website and allow you to navigate our services.
• Analytical cookies: These help us analyze how users interact with our site, allowing us to improve our services and user experience.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information transmitted to our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and ensuring your privacy rights are respected.

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the applicable laws of Canada. Any disputes arising from this Privacy Policy will be resolved in accordance with these laws.

Conclusion

At Niagara, we prioritize the privacy and security of our players. This Privacy Policy outlines our commitment to protecting your personal information while complying with Canadian data protection laws and gambling regulations. Your trust is essential to us, and we strive to maintain a safe and responsible gaming environment.